Global Outsourcing of Professional Services

On Knowledge Services for Outsourcing Professional Development

Dynamic Outsourcing of Services

The concept of outsourcing has its roots in the manufacturing industry where products are often assembled using standardised components produced by partnering companies. However, driven by information technology, services today are also subject to standardisation and subsequently more and more examples of service outsourcing can be observed in practice. The outsourcing process in general requir...

Impact of Outsourcing Healthcare Services Management on the Quality of these Services

Background and Objectives: Outsourcing healthcare and the associated services has proven as an effective strategy for enhancing hospital performance and improving quality of services. Despite, the concept is relatively new in Iran, calling for studies investigating different aspects of the issue and its potential benefits. Thus, this study was conducted to explore the impact of outsourcing mana...

Determinants of Global IT Outsourcing

The primary purpose of the study is to investigate the variables that influence organizational decision making on global IT outsourcing. From an adoption of innovations perspective, attributes related organizational characteristics, outsourcing characteristics, outsourcing supplier characteristics, industry characteristics, customer relationship, and external forces are presented and discussed....

Outsourcing maintenance in services providers

This paper presents a framework about management in maintenance outsourcing in a service provider company. It proposes key aspects for taking decisions in a well-established and controlled organization. Cost is not the most important aspect to consider in outsourcing, the decision has to be a global and strategic idea inside the company. Of course, not only the directors must take part, but als...